US time-critical logistics firm FlyTrix has launched a new booking platform for time-critical but non-commercial document transport.
FlyTrix’s new offering is called DocumentJet. It is designed to make this type of specialised transport easily accessible without a traditional quoting process.
OBC and hand-carry services have traditionally been used primarily by industries such as aerospace, manufacturing and healthcare, chief executive and founder Adrian Kaesberg noted, but DocumentJet is designed to appeal to a wider customer base.
Users enter pick-up and delivery locations online and receive a price and estimated delivery window.
The shipment can be booked directly by credit card. FlyTrix will then assign an available courier, select suitable scheduled passenger flights and arrange the first- and last-mile transportation.
A dedicated courier accompanies any document from origin to destination, moving as a regular passenger on scheduled flights.
DocumentJet is limited to documents with no commercial customs value but are of time-critical importance.
Kaseberg informed: “We deliberately designed DocumentJet around a narrowly defined type of shipment that can be booked online with as little friction as possible.
“Shipments involving commercial goods or more complex customs requirements will continue to be handled individually through our regular FlyTrix channels.”
As of today, DocumentJet is available for pick-ups and deliveries across approximately 120 countries.
“We didn’t want DocumentJet to look or feel like software built for freight forwarders,” Kaesberg said. “There are no complicated logistics terms or lengthy account set-ups. If someone can book a flight or a hotel online, they should be able to book DocumentJet.”
The platform is available in English, German, Spanish, French and Italian, and most DocumentJet shipments are expected to be delivered on the same day or the following day, depending on routing and flight availability.
“With a time-critical shipment, you can’t simply take an airfare and add a margin,” Kaesberg pointed out.
“There are dozens of operational dependencies that have to work at the same time, from airport accessibility and connection times to immigration requirements and the availability of a suitable courier.”
Kaesberg said that DocumentJet is not intended to compete with conventional express parcel operators on everyday shipments.
“DocumentJet will never be a mass-market service,” he informed. “It is designed for exceptional situations where time and predictability matter more than price.”
International DocumentJet shipments typically cost between $2,500 and $6,000, although the price varies significantly depending on distance, flight availability and routing.
