DRF Luftrettung has become the first organisation in the global civil air rescue sector to fully digitise all technical operations processes – taking in everything from pilots’ pre-flight checks and maintenance work orders to asset retirement and the final archiving of technical documentation.
This time last year, DRF Luftrettung introduced the systems required for this digital transformation, with AMOS serving as the central “backbone” of the whole project. The objective of the implementation was to digitise the entire Technical Operations process.
Until then, processes within the Continuing Airworthiness Management Organisation (CAMO) and the maintenance organisation had remained largely paper-based. Technical logbooks and journey logbooks were kept manually on paper before being digitised at a later stage. Static interfaces between systems, which did not provide real-time data, limited the flexible and dynamic processing of information.
From paper to real time – rethinking technical processes
With an ambitious digitalisation project, DRF Luftrettung successfully implemented end-to-end digital workflows covering every relevant process step – from HeliEFB, FleetPlan and AMOS eTL through CAMO processes and maintenance operations to digital archiving in ROAM.
Since then, data capture, processing, approval, and archiving have been carried out entirely digitally, in real time, directly from the cockpit and the maintenance hangars. Both flight crews and maintenance personnel now operate in a completely paperless environment.
Roman Morka, Accountable Manager Part-145 and Chief Technical Officer of DRF Luftrettung, said: “We didn’t want to just digitise existing processes – we wanted to rethink them. The implementation of AMOS, including eTL, HeliEFB, FleetPlan, and ROAM, was not merely a technological decision but a strategic milestone. As a pioneer in the helicopter industry, we are taking a decisive step toward the future.”
The decision to implement AMOS was based on several factors. AMOS is considered the market-leading maintenance management software solution and is used worldwide by numerous CAMOs and maintenance organisations throughout the aviation industry. In addition, integrating AMOS created synergies with other systems already in use at DRF Luftrettung, enabling new opportunities for connected, seamless information exchange and process integration across different operational areas.
Dr Krystian Pracz, Chief Executive Officer of DRF Luftrettung, said: “This new digital ecosystem for flight and technical operations is not an add-on for us – it represents a paradigm shift. This digital platform enables us to manage technical and operational processes in real time, optimise maintenance planning, and deploy resources more efficiently. The data we gain helps us to further enhance safety while achieving operational excellence.”
