Baku-hubbed cargo airline Silk Way West has continued to expand its digital service through the placement of its capacity on the CargoAi platform.
The partnership will see Silk Way West offer capacity, real-time rates, and eBooking services across key markets in the US, Europe and Asia through CargoAi’s CargoMart third-party booking portal.
The integration enables bookings for general cargo, lithium batteries, and dangerous goods through CargoMART, and direct connections to Transport Management Systems via CargoCONNECT.
The development will provide “greater visibility, automation, and reach across multiple booking environments throughout the airline’s service network”, the carrier said.
Silk Way West said the partnership is the next step in its digital transformation and reflects the airline’s broader strategy to make its cargo capacity and services “increasingly accessible through the digital environments used by freight forwarders worldwide”.
“Expanding our digital distribution in retail is an important part of how we continue to evolve our customer experience,” said Wolfgang Meier, president of Silk Way West Airlines.
“Through our partnership with CargoAi, freight forwarders now have another way to access our capacity, rates, and services through the digital channels they use every day. By making our offering more visible and easier to book, we are creating a more efficient customer journey while continuing to strengthen the digital capabilities of our global network.”
Matthieu Petot, founder and chief executive of CargoAi, added: “By combining Silk Way West Airlines’ dedicated widebody freighter capacity and global network with CargoAi’s digital ecosystem, we are making capacity and pricing more easily accessible to freight forwarders across multiple booking environments.
“This expanded integration creates more opportunities for forwarders to connect with Silk Way West Airlines while supporting the airline’s continued digital growth.”
As well as investing in its digital presence, the airline has also made several moves regarding its fleet of freighters in the last couple of years.
At the start of the year, a brand new Boeing 777 was delivered to Baku directly from the Boeing factory in Seattle. It is the fourth of six of the model ordered by Silk Way West. The remaining two aircraft are due to be delivered next year.
Meanwhile, in late 2025, Silk Way West has exercised options for two A350F freighters, completing its planned four-aircraft order as part of its fleet renewal programme.
