Vietnam Airlines has selected ECS Group to provide GSSA services in South Korea as it looks to capitalise on trade between the two countries.
Under the agreement, ECS will provide services including sales development, capacity management, operational supervision, digital services and customer support.
ECS said that South Korea ranks among the top three cargo markets across the Vietnam Airlines network and plays a critical role in the carrier’s international growth strategy.
The sales agent added that Vietnam is strengthening its role as a regional manufacturing and export hub, generating strong demand for shipments of electronics, semiconductors, automotive components, perishables, pharmaceuticals and e-commerce products.
“ECS Group presented a compelling business plan centred on revenue optimisation, supported by dedicated Vietnam Airlines teams in Incheon and Busan and backed by advanced digital capabilities,” said Jean Ceccaldi, chief executive of the ECS Group.
“We are proud to strengthen our partnership with Vietnam Airlines and to bring the expertise, sales reach and CargoTech-powered digital ecosystem that have already delivered successful results in other markets.”
Both companies also confirmed that discussions are underway regarding potential expansion into additional strategic cargo markets in the future.
The deal is not the only one an ECS group company has struck with an Asian airline in recent months.
In May, ECS Group’s Globe Air Cargo (GAC) France confirmed it was working as a single point of sale for Nippon Cargo Airlines (NCA) in the French market, following NCA’s acquisition by All Nippon Airways (ANA).
GAC France already has an established, centralised ANA Cargo team that coordinates all operations and customer follow-ups. Key verticals include aerospace, pharma, automotive, and high-tech.
